Order Management for Shopify — AI-Native, Open Source
KubeRiva connects to Shopify via a native connector built on App Bridge v4 and OAuth 2.0. Shopify's built-in order management handles basic fulfillment well — but it lacks AI routing, multi-channel consolidation, and the operational depth that high-volume merchants need.
KubeRiva extends Shopify with a 15-state order lifecycle, 7 AI sourcing strategies, real-time multi-location inventory, and HMAC-signed webhooks — all free and self-hostable under Apache 2.0.
Three Steps to AI-Powered Shopify Fulfillment
Connect once, then let KubeRiva handle the intelligence behind every order.
Connect your Shopify store
Install the KubeRiva connector using Shopify App Bridge v4 and OAuth 2.0. Authorize once — KubeRiva handles token refresh, API versioning, and rate limiting automatically.
Orders sync in real time
Every new Shopify order is ingested instantly via webhook subscription. KubeRiva registers your PENDING orders, validates line items against live inventory, and begins the 15-state lifecycle.
AI routes each order to the best fulfillment node
The AI sourcing engine evaluates every fulfillment node — stores, DCs, dark stores — using 7 strategies including AI_ADAPTIVE and AI_HYBRID. Fulfillment status is written back to Shopify automatically.
What KubeRiva Adds to Shopify
Every capability below is included in the open-source release — no paid tier required.
Native Shopify Connector
Built on Shopify App Bridge v4 and OAuth 2.0. Bidirectional sync: orders flow into KubeRiva, fulfillment updates (tracking numbers, status changes) flow back to Shopify. Handles API versioning and rate limiting transparently.
Real-Time Order Sync
Shopify orders are ingested via webhook subscription with sub-second latency. Each order enters the full 15-state lifecycle: PENDING → CONFIRMED → SOURCING → SOURCED → PICKING → PACKING → READY_TO_SHIP → SHIPPED → DELIVERED.
AI Fulfillment Routing
7 sourcing strategies evaluate every fulfillment node in under 80ms. AI_ADAPTIVE learns from historical delivery rates and return rates. AI_HYBRID blends 60% AI scoring with 40% rule-based scoring for production stability.
Multi-Location Inventory
Sync stock levels across Shopify locations, distribution centers, retail stores, and dark stores. Atomic reservation locking prevents oversell. Dead-reservation cleanup runs automatically when orders cancel.
HMAC Webhooks
KubeRiva fires HMAC-SHA256 signed webhooks on every Shopify order state change. Downstream systems — 3PLs, ERPs, notification services — can subscribe and verify payload authenticity without a proprietary SDK.
B2B Commerce
Customer accounts, credit limits, NET-term invoicing, and an order approval gate for wholesale Shopify flows. HYBRID tenant mode lets you run B2C DTC and B2B wholesale through the same KubeRiva instance.
KubeRiva vs Shopify's Built-in OMS
Shopify's native order management is designed for simplicity. KubeRiva is designed for operational scale.
Shopify Built-in
Native order management
Based on publicly available Shopify documentation. KubeRiva extends, not replaces, Shopify's order capabilities.
Connect KubeRiva to Your Shopify Store — Free, Open Source
Apache 2.0. Self-host with Docker Compose. Runs locally in under 10 minutes. No per-order fees, no SaaS subscription.